Travel Nursing Insider, Episode #5

This episode: Travel Nursing Pay & Benefits

Welcome to an all new episode of Travel Nursing Insider brought to you by Onward Healthcare. Joining us again today are resident experts Deb Shea, Vice President of Travel Nursing with Onward Healthcare and Sera Cullen, Director of Travel Nursing. DOWNLOAD MP3.

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In our first four episodes here on Travel Nursing Insider, Deb and Sera have walked us through the process of why nurses choose to travel, what the benefits are, and how to best work with a staffing agency to find the job you want. Today, we’re going to close the loop and let you know what happens once you accept a travel nursing job.

Sera what about pay and benefits, how do I go about getting those things in line?

Sera: When you have an offer from the facility, you’re going to work with your recruiter to customize a package for exactly what you’re looking for. The first thing that you guys are going to talk about is the pay that you’re looking for. There is tax advantage which is a program where you can take part of your pay as per diem, a daily allowance, and you’re giving it on a weekly stipend amount. There is also travel allowance to and from the hospital. This is tax free and follows the IRS guidelines for the amount of travel allowance given to a particular individual traveling. There’s also insurance. The insurance is amazing. It’s through United Healthcare and in fact, I have my whole family on it as well, so I have to say it is fantastic.

There are also license assistants so when you have to get your licenses for the different locations that you’re going, Onward Healthcare is going to be able to help you out and then there’s the housing piece and housing is either going to set you up with housing or you can also take a stipend amount which is a tax-free housing allowance so you can use that to either stay with friends or find your own housing and use it anyway that you need to. The great thing I said about the packages is the fact that you can customize it. So say you don’t need all of these benefits that we offer, you don’t necessarily lose out on that benefit. What we’re going to do is you’re going to decline that one and will be able to put the dollars that we would have used for that into another part of something that you’re looking for.

It is truly a great system and nurses can come out getting exactly what they need and we can help them accomplish what they’re trying to do financially.

Peter: Do you guys keep track of all these stuff as far as once the package is put together and all the different pieces and elements and the healthcare – do you track all of this?

Sera: The way we track is as soon as you and your recruiter have discussed all the different options and exactly what you’re looking for, your recruiter is going to then draw up a contract. We’re going to fax or email it to you and then you’ll be able to read it, sign off on it and fax it back to us so then we have the full commitment.

Peter: Deb, why don’t we talk a little bit about the contract and the different parts of that and the process of going through and making sure that the person is on board with this and understands all the different pieces of this, okay?

Deb: Sure. Once a nurse signs a contract, what happens is it gets entered into our system which is a priority system, and every department is alerted. Housing is alerted that the nurse is going to be in housing and the housing coordinator immediately starts partnering with the nurse to get them their housing. Payroll is alerted, our compliance team is alerted and so is our insurance department. We absolutely have experts in each one of these areas to make sure that we can give you these benefits and support you during your assignment.

Peter: How about getting the licensing and all of that kind of stuff that’s necessary to go to one of the states and go to one of these hospitals.

Deb: What’s great about the process at Onward Healthcare is you have two points of contact. You have your recruiter, which you work with day in and day out and then once you’re booked on an assignment, you’re assigned a nurse service coordinator and he or she is your right hand person and they basically are experts in all of the paperwork and help you get compliance. If you were to need assistance in getting a license, your nurse service coordinator would kind of hold your hand and walk you through that process.

Peter: Is it generally the case that people drive their own cars to these assignments or how does that work?

Deb: We do recommend that our nurses take cars to the assignment because they end up having a better experience. So we do recommend that you take your car because you can have flexibility to enjoy what sites that might be in the location. We do have some nurses, although we don’t suggest it, that do not bring cars and at that case we do get them housing close to the hospital and make sure they’re on a bus line, what have you. Again, if you’re in New York City, we’d probably recommend you don’t have a car but most of the times we prefer if our nurses take a car.

Peter: Deb, now that we’ve gone through this whole process, how do I get my file ready to go and what are some tips you can share with us so you are really organized so when you arrive at your new assignment, you really feel that you’re organized and everything is pretty well buttoned up.

Deb: We’re experts at this too, thank God. We’re JCAHO certified so it’s important that when a nurse arrives at a facility, the hospital has a complete file on the nurse so that if the hospital ever got audited, their file is tight. Again, like I just said earlier, we partner you with a nurse service coordinator and she’ll walk you through all the paperwork. There’s basically three buckets I say.

There’s a medical file, so you have to get a physical, have a drug screen, need some titers, etc. and again, we’ll walk you through exactly what you need and talk to you about this prior to locking to this on the assignment to make sure you have all this. So you need your medical file.

Then we need your certifications and kind of some basic JCAHO testing done, so we need copies of your license, your BLS, your ACLS if needed and then of course, copies of your license. That’s a second bucket. We have your medical and your certs and JCAHO paperwork.

And then we need your payroll documents, which we never have problems getting from nurses. Everybody wants to get paid. So we make sure that we have a couple forms of ID and all the right paperwork in place.

One thing that we are proud of is that we do do direct deposit on the first paycheck. The nurses love that.

Peter: It seems direct deposit is just so much more convenient and the money is there, you’ve got it, you don’t have to worry about it, and you don’t have to go open up a checking account in a different place.

Deb: That’s correct. I’d say 99.9% of the nurses are in direct deposit. If you wanted us to mail a check, we would of course accommodate, but it’s always easier to do direct deposit.

Peter: Okay, so once my paperwork is in order and I’ve made a decision I’m going to drive or I’m going to fly, let’s talk a little bit about what the travel reimbursement really involves.

Sera: The travel reimbursement couldn’t be easier. All you have to do is fill out a form, which is already emailed to you with the original documents when you were starting to fill them out and get prepared for this assignment and so it’s actually a form that has your beginning odometer reading, your ending odometer reading, and that’s it. You fax it in to us, we’ll process it, we’ll do all the legwork for you and then it will be direct deposited into your account.

Another great thing about what we do is we pay weekly. So, you don’t have to wait two weeks to get a check or anything like that. Once a week, you’re getting a check from us for the hours that you work so you can go have a great time whatever city you’re in.

Peter: Talk to us a little bit about housing. We did touch on this a little bit about the different options you have, you can stay with friends if you’re going to a city that you’re familiar with. What is the typical housing stipend like and what is the typical apartment like that you guys would provide to a travel nurse?

Sera: Our housing department is fantastic. One thing that we haven’t mentioned here is we have departments for everything, so no matter what you need or how we’re customizing your package, there is a department working on everything for you. Your recruiters have lots of backup, they have the nurse service coordinators but then we also have a housing department who exclusively works on the nurse’s housing.

What they do is they check with the chamber of commerce, the police department and with the local hospitals to make sure that you are in A-rated housing. The housing is going to be completely safe because a lot of the nurses traveling are single and of course, we want to make sure that they feel secure no matter where they go. So then with the housing, what’s going to happen is they’re going to go into a one-bedroom, one-bathroom private apartment. It’s going to be furnished and utilities are going to be covered.

The other great thing about the housing is that there’s deposits and stuff like that. That department handles everything. The nurse isn’t going to get there, have to write a check out of her checking account just to, you know, walk through the door. Housing is going to talk with them multiple times before they even get on the assignment.

We do a survey with the nurses when we first closed this deal and write up the contract where we find out, does the nurse not want to climb stairs? Does she want a first floor apartment because she’s traveling with pets? Does she need extra parking spaces because she’s bringing multiple cars? Whatever the nurse needs, we are going to accommodate as much as we possibly can.

And also the other thing is we want to make sure that we put the nurse as close to the hospital as possible. Nurses don’t want to spend an hour in traffic everyday, their days are long enough, and then also, we want to make sure they have the most amenities possible. If there is a fitness center, if there is a pool, if there is a gated community, we are going to put you in there. Again, we want to make sure this is a pleasant and safe experience for you. Inside the apartment, there’s going to be a queen size bed. There’s going to be your bedside tables, couches, flat screen TV, everything that we can possibly offer.

The other thing that we do is housing as I said will actually contact the nurse several times. So they’ll discuss what you guys talk about in the survey. We can offer these amenities but it’s going to be 15 minutes from the facility or if you want to be right next door to the facility, these are the other things. So we give the nurse choices, which is the biggest thing that I think is important to someone going to a new area is to really choose where you want to be and what’s the most important and so then they work with the housing department to find out exactly where they’re going to be as soon as they have all their compliance material in which Deb was talking about. They will then be given a call and given their address. They will be told how to check in, where they’re going, how to pick up their key, all the information they need. In fact, the recruiters are so sweet, they will even MapQuest it and help the nurse get directions there if she needs it.

Then the other great thing about the housing department is they follow up. They’ll give then a call the first week to find out how the housing is. Is there anything wrong with it, is there anything that needs to be changed. They are so focused on customer service that they’re going to do whatever they can. The housing department will call them the first week to see how everything is, how the move in was just to get some feedback.

They also call about the third or the fourth week just to follow up to make sure everything is going well and they also do another phone call about seven or eight weeks in, again, to follow up to make sure everything’s well.

I cannot say enough amazing things about the housing department and all the other departments because they also are so concerned with customer service and do whatever they can.

Peter: Speaking about amenities, do most of these apartments have high speed internet access?

Sera: Yes, when available. Let me preface with that. We, as I said, try and give you the most amenities possible. So, if high speed internet, if fitness centers, if pools, whatever is available for the nurse, we are absolutely going to try and get within reason.

Peter: Alright, so Deb, let’s talk about some hot jobs that exist out there today for travel nurses. Where are some real cool opportunities that you guys are seeing coming in to your offices here?

Deb: Great. We actually have a plethora of positions coming in in California. We’ve got assignments down in southern California and San Diego for all specialties. We have assignments in San Francisco, the Monterey Bay Peninsula. Right now, we’ve got a lot of hot jobs in California and we have a lot of nurses that are real interested in California, so we’re spending a lot of our client development time and effort in that market and it’s really paying off. So, if you’re looking to go to California, give us a call.

Peter: That will end this episode of Travel Nursing Insider. I’d like to thank both Deb and Sera for joining us again today.

Deb: Thanks.

Sera: Thank you.

Thank you for tuning in to Travel Nursing Insider. For more information on the exciting world of travel nursing, you should visit Onward Healthcare on the web at onwardhealthcare.com or call 1-800-278-0332 to speak to a travel nursing recruiter.

You should also follow Onward Healthcare on Twitter at Twitter.com/onwardhealth, fan them on Facebook at Facebook.com/travelnursing, and subscribe to our podcast on iTunes. Just do a keyword search for Travel Nursing Insider.

Travel Nursing Insider, Episode #3

Pursuing a Travel Nursing Job

Welcome to our third episode of Travel Nursing Insider. We’re back in Wilton, Connecticut with Deb Shea, Vice President of Travel Nursing at Onward Healthcare and Sera Cullen, the Director of Travel Nursing. In the first two episodes of travel nursing insider, we discussed what is travel nursing and what does a travel nurse need to do to get started in a travel nursing career. Today, we are going to focus on the hiring processes.
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SHOW TRANSCRIPT

Travel Nursing Insider: Episode #3

Welcome to Travel Nursing Insider, the podcast that brings you the latest insight and advice from experts within the travel nursing industry. Travel Nursing Insider is brought to you by Onward Healthcare, a leading nationwide provider of travel nursing jobs with offices across the country. If you’re looking to get started in a travel nursing assignment, you should apply online at onwardhealthcare.com or call 1-800-278-0332 and talk with an experienced Onward Healthcare recruiter today.

Welcome to our third episode of Travel Nursing Insider. We’re back in Wilton, Connecticut with Deb Shea, Vice President of Travel Nursing at Onward Healthcare and Sera Cullen, the Director of Travel Nursing.

In the first two episodes of travel nursing insider, we discussed what is travel nursing and what does a travel nurse need to do to get started in a travel nursing career. Today, we are going to focus on the hiring processes.

Deb, let’s say I’ve decided I really want to pursue this idea of doing a travel nursing assignment. I’ve gone online, filled in my application, I’ve sent it in, what happens next?

Deb: The next step is within the same day, a nurse recruiter from Onward Healthcare will give you a jingle. Basically if you have about half an hour to spend with us because it’s a time for us to kind of bond, get to know one another, find out the type of nurse that you are, the type of facilities that you like to work at, really get to know you and perhaps your family and pets if you’re traveling with pets, and at that point, you talk about when you’re available to start to travel, and then we start talking about potential opportunities.

Peter: And Sera, how do you decide which recruiter calls me up?

Sera: Actually you are assigned to a recruiter and that recruiter’s responsibility is to, as Deb said, call you right away and build a relationship with you. They really want to get to know you, what motivates you, and why you’re interested in travel. So they’re going to ask you some personal questions about your work history, but also what you’re looking for out of this travel experience.

Peter: So, I do about a half an hour interview with my recruiter and then my recruiter goes away and then…

Sarah: Okay I’m going to jump in here. Basically, what happens is when you have that recruiter on the phone, and you and the nurse are talking, you guys are going to go through everything all at once. This is a really smooth process where you’re not going back and forth with 10 phone calls trying to connect; this is something that we can do in one swift motion. Basically, you’re going to talk about what you’re looking for, your recruiter is then going to guide you because really they are expert, and they want to help you get what you’re looking for. So, they’re going to talk to you about what positions are available for you, how that’s going to fit in with what you’re looking for, with your start date. They know the licenses, like how long it takes to go to a particular location. So, if you had someone that wanted to go to Florida, that recruiter would be able to guide that nurse and say Florida actually takes six to eight weeks to get a license, but you’re looking to start next week, why don’t we look at one of these other states that is a walkthrough state that you actually could.

So, in that conversation, not only are they going to be able to guide you on where you want to head, but they’re also going to be the expert to help you get there.

Peter: And Deb, I’m assuming that during this conversation, that recruiter pulls up your database and is able to do a scan of the kinds of the assignments that are available in the locations that that individual may be interested in, in pursuing an assignment.

Deb: Absolutely. We have an extraordinary database both on the nursing side, but also on the client side, so as soon as we find out what specialty you are, what we would do is we pull up all our open positions and then the expert recruiter would match you to those open positions. One thing that’s nice about our database is we have anywhere from 2000 to 3000 open positions and it’s changing in real time. Minute to minute the system is getting updated so your recruiter can see the hot jobs and really help you get the job you want, that’s correct.

Peter: So this is sort of like the Twitter of nursing jobs?

Sera: Absolutely, and then what happens is when you and the nurse are talking about jobs, anything that you’re interested in, the recruiter will actually be able to send your profile or your application straight over to the hospital. The recruiter represents the nurse and then on the flipside, there are account managers that represent the hospital. So the recruiter has your best interest in mind, and you can apply to multiple positions at once. You don’t want to put all your eggs in one basket; you want to apply to four or five different locations and you’re going to interview with all of those to see which one is the best fit for you.

Peter: What’s the next process? Let’s say, in this initial phone call that you have submitted my CV to what, 10 different positions and 10 different locations, how long does it take then to get back in touch with me with some times and scheduling of those interviews?

Deb: Great question. We actually probably don’t recommend that you send your file out to more than about five locations. We do have awesome relationships with our facilities and sometimes if it’s more than five, it gets confusing. We’d recommend at the most, you send to five, and then what would happen is we would go ahead and set up in person a telephone interview information with each nurse manager. So you’d actually be able to talk to the nurse manager, find out a lot about the floor, the nurse/patient ratio, the type of equipments used on the floor, the charting system that’s used, a lot of charting nowadays, as we all know, is through the computer, to make sure you’re comfortable with that, and really get a chance to find out if your style of nursing and your background is going to be a good fit for the hospital. Of those five positions that we send you to, because you know we’re pretty good at what we do and we’re great recruiters, you’re probably going to say yeah, I feel good about four, but one just isn’t a right fit, it just isn’t a right fit, and we really want you to spend the time in the interview, and listen to your heart to make sure that you go to the right assignment because at the end of the day, nurses and our best interest is always to give the best patient care, and if you’re happy at your unit and comfortable, that’s when you’re going to be able to perform the best patient care.

Peter: Speaking about background Sera, what happens when I… let’s back up just a little bit, I’ve submitted my application what do you do on your end to check my references to go through and make sure I have the certifications and the licenses that I put in, in my resume?

Sera: Well, I don’t expect that you’re lying to me so I’ll take you at your word for 99% of the stuff you give me. We do check references before we send your file over. We do background checks and then all your certifications are kind of like credit card-type certifications that you would fax in to me but a lot of times I don’t need information pre sending you out to get you out for a position.

My motivation is again to work with you and be your representative and get you out to these hospitals. I take your application and again, I don’t use a resume because hospitals like it in a particular format; that’s why I encourage everyone listening to get online and fill out an application because that’s how the hospitals like to receive it.

Once I send it over to the hospital, the hospital reviews it, the nurse manager reviews it, and then I as a recruiter get an email or call from the hospital saying, “Yes we are interested in Nancy nurse, please have her call in to this number.” And I receive the information directly from the hospital. As recruiter, I then call the nurse and let the nurse know that this was the information I was given, and I will give her tips on how to interview and how to interview successfully.

With this process, I can get interview information in a little as an hour or it may take a day or two. It really depends on the hospital’s process and how quickly that nurse manager is reviewing files and reading through the ones that she likes and the ones that she doesn’t like.

Deb: One part of our online application is actually what we call the skills checklist. So, if you’re an ER nurse, we have a specific ER skills checklist. So if you’re an ICU nurse, we have a specific ICU checklist. So that checklist really is a way for the unit manager to see your level of proficiency. Checking #1 means you cannot do the duty and checking #5 means you can teach and supervise. That really is a guidepost for the hospitals to see if you’re a good fit. Checklists take about four minutes to fill out, they’re really easy to do.

Peter: And Deb, once I’ve gone through this process, let’s say that there is a position that the hiring hospital really wants me for, but I’m really not that cool about it, do I have to take that position?

Deb: Absolutely not. You know, the ball is always in the nurse’s court. We would definitely never make you take a job that you didn’t feel comfortable with. As a matter of fact, we don’t encourage it because, again, our job here Onward Healthcare is to get you a great job and provide excellent patient care, and if you’re not feeling great about the job, it’s probably not something you should do.

Peter: Well, Sera, let’s say I am feeling great about the job and I really, really want this job, what happens next?

Sera: Well, I go Woo Hoo! on the phone to you, and the next step is we start talking about numbers, making sure we get you the right contract, we confirm everything with the hospital to make sure that it’s a good one on their end is well. The great thing about the over-the-phone interview is a nurse manager isn’t going to corner you on the interview and say, “Do you want this position?” They’re basically going to get off the phone with you, say “Thank you very much for the interview.” As a nurse, if I love this position, and I think it’s a good fit for me, I’m going to drop a couple of hints, like “When are you going to make a decision?” And, “I’m really interested in this” or if they are not sure if it’s a good fit, they are just going to say, “Thank you very much” and then the good thing about it is the nurse manager will contact the client service manager and tell them what she thought, and then the nurse will actually contact the recruiter and say, “Sera, I just interviewed. It sounds fantastic. I want this position. You know, go get it for me” or “Sera, I interviewed and eh, you know, just not sure, don’t like paper-charting” or – nurses have been nurses long enough that they know what they like and they know what they don’t like. So, even within a five-minute interview with the nurse manager, they can already tell whether it’s going to be a fit for them.

Peter: What’s different between this kind of an interview process and a process where you would be interviewing for a full-time job?

Deb: I’d say it’s not much different except it’s a lot more streamlined. Hospitals tend to move through the hiring process for a traveler a heck of a lot quicker than they would a permanent position. You talk to a recruiter on a Monday, on a Monday afternoon you’re going to get interview information. Hopefully, Monday night or Tuesday morning, you’re going to interview, and then the offer will come that next day. So it moves through really quickly, which is actually great because the nurses want to know what position they’re going to be at next. So, it moves really quickly, so I’d say similar but faster.

Peter: And it seems like that with these interviews, you’re really talking to either the supervisor or someone who is a decision-maker; you’re not going through like an RPO (recruitment process outsourcer), or going through a whole series of interviews before you get to that hiring manager, is that correct, Sera?

Sarah: You are talking directly with the nurse manager that is working on the floor, which is why the interviews are so great, because they are able to give you real life examples of what they’re seeing on a day-to-day basis. You’re not interviewing with someone who is sitting in HR, who isn’t on the floor, and can’t give you accurate information.

Peter: What have we missed here in this segment about the whole initial interview process, Deb anything?

Deb: I think the one thing that I’d like to add is once you’ve been offered the position and you want to accept it, it’s really important at that point that you work with your recruiter on the best package for you. You know, nurses are obviously money-motivated but there are benefits that we offer like we talked about in our last sequence. There’s insurance, there is travel, there is Onward Healthcare housing, 401K. So if you want those benefits, that’s great and we will be more than happy to provide them for you, but if not, we will give you more in the base salary. So, a big part of this is working with us to make sure you get a package that fits your needs.

Peter: Sera, is there anything that you would like to add to this?

Sera: The last thing I do want to add is we have talked about applying to five positions or more, and I want to tell everyone that just because you have applied to all five positions doesn’t mean you need to interview at all of them. If you interview at the first location and love it, you can say I love this one; I got this offer, and we can politely decline the other opportunities, and give them to other nurses.

I want them to know that just because you’ve applied to five, doesn’t mean you need to interview at all five and as soon as you find the one that you love, go for it.

Peter: Well, thanks again for taking time to speak with us today on Travel Nursing Insider and be sure to tune in to our next episode, because we’re going to be talking about acing the interviews, and these two ladies are going to give us some real insider tips on the kinds of things that you need to do to prepare for an interview.

Thank you for tuning in to Travel Nursing Insider. For more information on the exciting world of travel nursing, you should visit Onward Healthcare on the web at onwardhealthcare.com or call 1-800-278-0332 to speak to a travel nursing recruiter.

You should also follow Onward Healthcare on Twitter at Twitter.com/onwardhealth, fan them on Facebook at facebook.com/travelnursing, and subscribe to our podcast on iTunes. Just do a keyword search for Travel Nursing Insider.

Travel Nursing Insider, Episode #1

Travel Nursing 101

Our first episode on Travel Nursing Insider features Deb Shea, VP of Travel Nursing, and Sera Cullin, Director of Travel Nursing at Onward Healthcare. Deb gives us a Travel Nursing 101 – reviewing the basics of the profession, qualifications needed, and an overview of typical travel nursing assignments and opportunities. Sera describes many of the advantages of becoming a “traveler,” and ends the show with insider information on hot locations and opportunities for travel nurses.

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Welcome to our inaugural show here on Travel Nursing Insider. We’re in beautiful Wilton, Connecticut at the headquarters of the Onward Healthcare who is the sponsor of this show and joining us is Deb Shea who is the Vice President of Travel Nursing for Onward Healthcare and Sera Cullen, the Director of Travel Nursing.

Deb, why don’t we start by having you give us a little bit of background on what Onward Healthcare is all about?

Deb: Great. Onward Healthcare has been in business eight years. All the senior management team has extensive industry experience. Kevin Clark founded the company, again eight years ago. Because we have extensive industry experiences, the nurses reap the benefit and enjoy the travel experience. That’s a little summary of the company.

Peter: Deb, so why don’t you tell us a little bit about what travel nursing is all about and who gets involved in this?

Deb: Travel Nursing started about 25 years ago. Hospitals all throughout the country had peaks in census for various reasons. It could be something like a maternity leave, perhaps a new unit was opening and they have to hire enough nurses to fill 25 new beds or it could be seasonal fluctuations. Census peaks in Florida and in Arizona during the winter months as the snowbirds come into the market, so instead of hospitals hiring full-time staff for the whole entire year and not using them 100%, they hire supplemental staff or travelers to come in and work 13-week clips of time.
What’s great about it is from the patient’s standpoint, there is excellent consistency of care because it’s not like you have a nurse coming in one day and a different nurse coming in the next day. It’s for that three-month period so the quality of healthcare that’s provided to the patient is not interrupted at all.

Peter: So, this isn’t like a substitute teacher.

Deb: That’s exactly it. Bingo, you got it.

Peter: How many hospitals utilize travel nursing?

Deb: There are about 5500 acute care hospitals in the country and 87% of hospitals across the country have used travelers or use travelers. You can pretty much go wherever you want as a traveler.

Peter: I’m assuming that nurses then can pretty much have a choice of the geography, where they want to work and parts of the country they want to work and basically, follow the snowbirds if that’s what they choose to do.
Deb: Absolutely. We have opportunities all across the country, including Hawaii. We have assignments in every single state, so we can pretty much offer the nurse the exact location that they want to go to.
Peter: What are some of the minimum requirements for being a travel nurse?
Deb: Travelers obviously have to have a degree as an RN. They have to have a current licensure in the state that they’re going to be traveling in which is easy-breezy; we’ll help the nurse figure that all out, our staff can help them with that, and they do have to have one year acute care experience. They have to have worked in a hospital in a specialty that they’re going to be placing them in. Again, that’s so that the hospitals can continue to provide that awesome patient care.
Peter: Do you work at all outside of the United States for instance, in Canada?
Deb: At this time, we don’t. We do bring some Canadian nurses into the country but we don’t staff Canadian hospitals at this point in time.

Peter: Okay, so if I have an accreditation from Canada, then I could work with Onward Healthcare.
Deb: Canadian nurses are awesome. We’d love to have some come down here and help us out.
Peter: What is the typical assignment for a travel nurse?

Deb: The typical assignment is 13 weeks so it’s a three-month period. We do have some assignments that could be 26 weeks or six months and some that could be short as four weeks but most of them are 13-week periods of time. Again, that’s going to help ensure that the hospital’s providing good care to their patients. It takes a week or two for the nurses to get up and running and then they have that 12 weeks to sort of service the patients and do a good job for the hospital.

Peter: I know that you have a program that’s called the Rapid Response Program and I’m assuming that’s when a hospital, all of sudden gets an emergency need for someone, can you explain that to us?

Deb: Sure, that’s a great opportunity for nurses. It’s nurses that can start an assignment in anywhere from one to two-week periods so they’re quick starts. Generally, the nurses make about 30% more in the hourly rate and you know again, they’re going to be needing to report to the hospital in anywhere from a one- to two-week period of time, so it has to be that quick turnaround time but again in reward for that, the hospital is going to get the nurse that they want and the nurse gets paid 30% more.

Peter: If I get placed at a hospital and I really like the assignment, is there a possibility to extend it?

Deb: A lot of our nurses do go ahead and extend. If you are on the assignment for three months and you like the assignment and the hospital likes you, you can go ahead and extend at that facility. We have some nurses that have been in facilities up to three years. So, it’s almost like a permanent job but yet, you get the benefits of traveling. If for whatever reason you aren’t happy with the facility or just want a change of climate, you know we can go ahead and get you a new assignment at a different facility but the option to stay at the facility on multiple assignments is there for the nurses if they’re interested.
Peter: I really like this idea of Hawaii as a travel nurse. What are some of the geographies that you intend to have most of your placements with?
Deb: We’ve got a lot of assignments in Florida in the winter months which a lot of the nurses like. The nurses like it because they’re generally in areas close to the oceans. That’s means that their apartments are walking distance hopefully to the beaches and have pools, etc. We’ve got assignments in the winter months, a lot of assignments in ski slope areas of Vermont, Maine, Colorado, Nevada; a lot of skiing up there too in Reno. In the summer months, we had a lot of California assignments. Like I said earlier in the conversation, we have assignments across the country so generally speaking, if you have a choice of location, we’re going to be able to accommodate that.
Peter: If I am interested in becoming part of the Onward Healthcare Nursing Program, do I have to sign a long term contract with you?

Deb: Absolutely not. Basically, it’s you just sign up for one contract whether that be 13 weeks or 6 weeks, so the commitment to the company is only one assignment at a time. Having said that, our job and we do track this because we want to make sure that our nurses are as happy as possible and we do want to make sure that they’re renewing with the company and staying with the company and we do a really great job of that. Nurses don’t like to jump companies.

Peter: Sera, let’s get you involved in this conversation. Tell us why someone would want to choose travel nursing over working in a full-time permanent position?
Sera: Well, there are great opportunities as being a traveler. First of all, you get to go to many different parts of the country and experience different types of hospitals from small community hospitals to large teaching hospitals. You also get paid more for being a traveler and there are better opportunities for you to beef up your resume to add hospitals to it so in the future you’ll have more opportunities.

Also as being a traveler, you don’t get involved in any of the hospital politics. So therefore you walk in there, you do your shifts, they cannot mandate you to stay, you don’t have to do staff meetings, all that crazy stressful stuff that the rest of us have to do, walk in there, do your shifts, get out and it’s easy-breezy. So, as a young nurse, it would be very attractive because you would be able to go skiing in the winter, go to New York for the summer, go anywhere you want to so, get to meet a lot of new people and have new experiences that they may not be able to have later on in life. It’s also attractive to people who have retired. I’ve got a bunch of nurses that have RVs and they just go from assignment to assignment making their way across the US and doing and seeing all those things that they haven’t been able to see so far in life.

Peter: That seems like a really great way of taking advantage of this program. How about for people who want to stay put?

Sera: For people who want to stay put, we actually do have local offices that will help them in the areas that they currently live plus as a traveler, I know traditionally you may think, I need to travel cross country, that is not the case. You can be a traveler and still stay close to home, maybe travel to an hour to a hospital and still be able to be considered a traveler.
There’s also another option which is some of the hospitals will accommodate nurses by letting them stack their shifts together so they can go off, do the assignment, work 3 days a week and then come home for a week in between and that’s how they make that work as well.

Peter: So tell me a little bit about how this works, Sera from the standpoint, you place me in a job in a hospital, do I pay you a referral fee or how does this work?
Sera: You don’t have to pay us anything. It is actually taken care of from the hospital’s side because the hospital is the one who has the need and is looking for the nurses and has the shortage and so you as a nurse have no financial requirement to meet at all.

Peter: Once you have accepted an assignment, how do you really have before you have to start that particular assignment?

Sera: It varies completely. There are some hospitals that have need right away. There are some of the rapid responses that we touched on before that want a nurse in the hospital within a week. There are other hospitals that don’t anyone until January or three months out so the nurse is really going to work with their recruiter to figure out what their requirements are, what they need, and what assignment is going to suit them best. So, there is a lot of flexibility.

Peter: How about housing and the things like that, where am I going to live when I get to this? Is that something that you take care of as well?

Sera: The amazing thing about being a traveler is that, the travel company takes care of all the little details for you. You’re going to work with your recruiter, you’re going to find a job that fits what you’re looking for and then what’s going to happen is you are then going to show up to the assignment where we have set up housing for you, your utilities are set up, it is furnished, it is going to be in a aerated area with the most amenities possible. So, our company is going to take care of your housing, your insurance, and all the nitty-gritty details to make your transition very smooth.

Peter: Well, Sera I think we pretty much wrapped up our first segment here on Travel Nursing Insider, why don’t you tell us about one location that you know about where there are just a lot of jobs happening right now?
Sera: I would say the best location to focus on right now would be Florida. The snowbirds are starting to come down from the north. It’s getting colder up here and so Florida hospitals are going through a transition right now where their census is going up and they need lots and lots of help. Florida would be my hot job and my recommendation for this time.
Peter: Thank you so much and be sure to tune in for our next segment of Travel Nursing Insider. We’ll have both Deb and Sera back with us and we’re going to be talking about some of the benefits of being a travel nurse and also how you get started in the travel nursing profession.

Thank you for tuning in to Travel Nursing Insider. For more information on the exciting world of travel nursing, you should visit Onward Healthcare on the web at onwardhealthcare.com or call 1-800-278-0332 to speak to a travel nursing recruiter.

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Travel Nursing Insider offers the latest insight and advice from experts within the travel nursing industry. Travel Nursing Insider is brought to you by Onward Healthcare, a leading nationwide provider of travel nurse jobs for registered nurses.